SUSSEX BEE FARM

 

BY PURCHASING A BEEKEEPING EXPERIENCE YOU AGREE TO THE TERMS & CONDITIONS BELOW.

 

 

MEDICAL DECLARATION

If you have a medical condition that might affect your ability to take part or follow instructions, please let us know in advance so we can adapt the course to suit your needs, where possible.

 

Please note the ground in the orchard is uneven and there is a step into the toilet facilities (a composting toilet).

 

If you are very tall please inform us so we can provide a suitable bee suit.

 

Let us know about any food allergies or intolerances in advance.

 

Smoking is not permitted on site.

 

Participants must be over 18 years of age.

 

By booking I confirm that:

I am 18 years of age at the time of taking part.

• I do not have any medical condition or allergy (including bee sting allergy) that would affect my safe participation in the experience.    And that failure to disclose will result in me being unable to participate.

• I am fit and able to follow safety instructions, including wearing a bee suit and stand/walking on uneven ground.

 

 

RISK ACKNOWLEDGEMENT

There is always a chance that you may be stung during a course or experience. Sussex Bee Farm will take reasonable steps to ensure this doesn’t happen.  If you have a known allergy to bee or wasp stings, you must inform us in advance on the booking form – failure to do so will result in you forfeiting the experience.  

 

By making the booking you understand and accept that:

• Working with bees involves a risk of stings despite all reasonable precautions taken by Sussex Bee Farm.

• Bees may behave unpredictably depending on weather and other environmental factors, as well as 'handler error' ie, dropping the bees.

• Protective clothing will be provided, but stings can occur.

• I am responsible for following instructions at all times to reduce risk.  Including removing rings and jewellery.

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POSTPONEMENT, TRANSFER & CANCELLATION POLICY

Beekeeping is weather dependent, and sometimes sessions may need to be postponed at short notice. This is typically due to rain or conditions that may stress the bees (such as poor forage or humidity).

We will give as much notice as possible, but the decision may be made on the day itself.  This is not considered a cancellation. We will offer an alternative date and do our best to accommodate you.  Please note; in very unusual circumstances a course/experience may be postponed more than once.

 

​If you want to cancel:

Please contact us by telephone or email if you need to cancel or change your course. We understand that life happens and things get in the way.

• If you cancel more than 30 days in advance a full refund will be given

• If you cancel less than 30 days in advance no refund will be given.

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If you want to change the date:

We will try fit you into an alternative date where possible. If you can not attend on any other available date this will be seen as a cancellation and the section above applies.​

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• No transfers can be made at less than 72 hours notice because hives and food have already been prepared. If you do not attend no refund will be given.​

• Beekeeping Experiences are non transferable to another individual without prior agreement from Sussex Bee Farm. This is so that information regarding allergies and medical issues is correct and insurable.

• Sussex Bee Farm is not liable for any losses incurred if you have to cancel or transfer your course for any reason.

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​If we cancel:

In the unlikely event that we have to cancel in entirety a full refund will given. ​

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We reserve the right to cancel or postponed the course/experience if there aren't sufficient attendees booked. We require a minimum of 5 attendees per day, but may at our discretion go ahead.  We will offer alternate dates for a postponement, or a full refund if none is suitable.

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Sussex Bee Farm is not liable for any losses incurred including hotel or travel expenses. No compensation will be offered for you having to change your plans. If you need to book hotels please do so on a flexible basis.​

Sussex Bee Farm is not liable for any losses incurred if the course or experience has to be cancelled due to DEFRA / National Bee Unit guidance (likely an animal disease control situation), Government guidance (for example covid) or force majeure.

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Failure to Attend

If you fail to attend on the scheduled appointment time/day without prior notice (see above) then this will be treated as forfeiture of the place and no refunds or re-booking will be permitted. Significant preparation is required for getting bees ready for the experience, as well as the purchase of refreshments and food, so no refund or rebooking will be given in this case.

 

By booking, you understand that:

• Beekeeping is weather dependent and the session may be postponed at short notice.

• Sussex Bee Farm is not responsible for any costs I incur due to postponement (e.g. hotel or travel). No compensation will be offered, and we recommend booking flexible accommodation.

• If  I cancel with less than 30 days notice a refund will not be offered.

• No refund or rebooking is available if I fail to attend without notice or if I am excluded for safety reasons on the day

 

PRIVACY POLICY

​During the course, Sussex Bee Farm may take photos for promotional purposes (social media, website, etc.). If you do not consent to this, you may opt out by selecting “No” on the booking form.    Despite opting out you may be featured in any candid photographs taken on the day.  These will be uploaded to a private group area of the website for participants to download.  These photographs are to be used for non commercial use only by participants.

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We do not sell your data to third parties.

 

FORFEITURE

 

By booking I understand and agree to the following:

• We reserve the right to refuse participation or ask you to leave without refund if (not limited to):

• You do not wear appropriate clothing (see information sheet)

• You do not follow health and safety instructions

• You disclose a bee sting allergy only on the day.

• You are not the person named on the booking.

• You act disrespectfully toward the bees, staff, or other participants.